PlayNestPL.com ("we", "us" or "our") operates the website www.playnestpl.com. This Privacy Policy explains how we collect, use and protect information you provide when you use our website or contact us regarding our playground equipment and services.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number and company name when you submit an enquiry form or contact us directly.
- Project information — details about your project, location and requirements that you voluntarily provide.
- Usage data — anonymised information about how you interact with our website, such as pages visited, browser type, device type and approximate geographic location (country/city level only).
- Cookies — see our Cookie Policy for full details.
2. How We Use Your Information
Information you provide is used exclusively to:
- Respond to your enquiries and prepare project proposals;
- Process and fulfil orders placed by telephone or email;
- Send administrative communications related to your project;
- Improve the performance and content of our website;
- Comply with applicable legal obligations.
We do not send marketing emails or newsletters without your explicit opt-in consent.
3. Legal Basis for Processing
We process personal data on the following legal bases under applicable Polish data protection law (UODO) and the EU GDPR:
- Consent — where you have given explicit consent (e.g. via our contact form checkbox).
- Contract performance — where processing is necessary to fulfil a service or order you have requested.
- Legitimate interests — for website analytics and security, balanced against your interests.
- Legal obligation — where we are required by law to retain certain records.
4. Data Sharing
We do not sell, rent or trade your personal data. We may share data in limited circumstances with:
- Our logistics and installation partners — solely for the purpose of delivering and installing your order;
- IT service providers who process data on our behalf under strict data processing agreements;
- Legal or regulatory authorities when required by law.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy. Contact and project enquiry records are retained for up to 3 years. Records related to completed orders are retained for 7 years to comply with Turkish commercial law.
6. Your Rights
You have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data (subject to legal retention obligations);
- Object to or restrict certain processing;
- Withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at supp@playnestpl.com.
7. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. However, no method of internet transmission is completely secure and we cannot guarantee absolute security.
8. Third-Party Links
Our website does not contain links to third-party websites. Any external references are for informational purposes only and we are not responsible for the privacy practices of external sites.
9. Children's Privacy
Our website is intended for business-to-business and business-to-consumer communications with adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
11. Contact Us
For any questions regarding this Privacy Policy or our data practices, please contact:
PlayNestPL.com
ul. Annopol 4A, 03-236 Warszawa, Poland
Email: supp@playnestpl.com
Phone: +48 22 456 78 90